T.O.S
Terms of Service
IMPORTANT INFORMATION
Please read all the information carefully before placing your order, as I cannot accept it if you do not agree with these terms.
By making your purchase/order, you agree to all the conditions below.
No artwork may be used for AI-powered purposes in any way.
If you have any questions, feel free to ask me directly.
CUSTOMER
I hope that you, the customer, will read all the information before placing your order and respect the prices already listed here.
Do not use the artwork I have created as if the work were your own (galleries or portfolio), therefore you cannot claim that the work was done by you.
You can use the artwork for personal use: Avatars, wallpapers for mobile phones or computers, and display on websites/personal profiles.
You have the right to print the artwork to make banners for personal use only and exclusively, NEVER FOR SALE (unless you have information about commercial use and payment for it).
You cannot use the artwork on products that will be sold commercially (cups, bottles, buttons, keychains, banners, or any other type of product).
You may NOT alter, modify, edit, or use my artwork in a significant way without my permission.
COMMERCIAL USE
All artwork can be used on social media for profile pictures, banners, and rewards (Twitch, YouTube, Kick, and Discord), etc.
To use the image on products, it will be necessary to purchase commercial use of the image, and it must be mentioned beforehand that the image will be used on commercially sold products.
The additional cost for commercial use will be at least 100% of the original order price. Therefore, it will cost at least double the original value, but this will be negotiated before we start the order.
Payment for commercial use is required in cases of: Images for animated videos for YouTube, Twitch, or other networks. Images used for advertising. Products in general (e.g., cups, mugs, cushions, any product that will be sold). Additionally, it can be used for Patreon, OnlyFans, or any other subscription service.
COPYRIGHT
I reserve the right to place my signature or watermark on my work. I will send you the full resolution of the image (email or Google Drive), but the signature will be in both resolutions.
Depending on the type of order, the watermark will not be included, but it is important that the design is credited to me when posted or used.
I own the rights to the artwork I create and may use it as a sample for sales or personal promotion. If the order is for an existing design (created by you), I reserve the right to publish the image on social media, but I will give due credit for the creation of the design.
If the order is for an existing design, I will not claim rights to the character design, much less resell or reuse it.
ORDER
If you want your order to be confidential/private, a confidentiality agreement fee will be required and you must be notified as soon as you start the order.
You must send a complete and detailed description of what your order would be (briefing).
If your character is very complex and detailed, I reserve the right to charge an extra fee to include these details. This fee will be informed before any transaction. You have the right to make changes to the order, slight character changes, and design changes before the transaction is completed.
All emails must be sent in English or Portuguese.
Before any transaction, you must wait for a response or confirmation so that we can discuss and agree on all the details of the order and values before payment.
After everything is agreed upon, I will send the complete description and details about the order along with the detailed values and total. Upon confirmation of payment, we can start the order.
PAYMENT
I am not responsible for any errors you make during the transaction.
I only accept payments in US Dollars via Wise/PayPal.
You are expected to deposit at least 50% of the amount in advance so that we can begin.
After sending the payment, I will start the draft, which will be sent to you.
To avoid accidental transactions, do not send any type of payment until I can confirm that I can process your order.
Payments via PayPal or Wise are made by invoice; I will send you the link with the exact payment amount.
Payments should not be made through shared accounts, unless the order is placed by a person who is not of legal age. In that case, I must be informed that the payment will be made with the consent of their parents or guardians and notified accordingly.
If payment is not made within 48 hours, I reserve the right to cancel your order.
Repeated identical requests will be considered SPAM and I may block you, please be aware of this.
Do not request if you are certain that you cannot pay the amount described in the table.
PAYMENT TYPES
Payments made in US Dollars can only be made via invoice through PayPal or Wise.
REFUND
My artwork is only DIGITAL, intellectual property that will be acquired by you (Client).
A full refund request can only be made if I have not sent sketches that have already been confirmed by you, the client.
If the order has been finalized, approved by you, the client, and the payment has been made in full (with the file sent), no refund will be possible.
If, during the process, after paying 50% of the artwork cost, approving the sketch, and completing half of the work, you wish to cancel the order, I will not be able to send the 50% payment. You will simply not need to pay the remaining balance, and the sketches sent or work in progress will not be available for your use.
DELIVERY ADVANCE
All orders must specify how quickly you need the work completed, if you require a deadline.
If you would like your order to be prioritized on my waiting list, please let me know in advance so we can agree on an additional fee for your order to be delivered ahead of schedule.
My delivery time will always be communicated in advance before any payment agreement and will depend on the complexity of your order.
WORK IN PROGRESS AND FEEDBACK
Whenever any new complete change is made, I will send an image via chat or email, at least every 1-5 days, depending on the complexity of your order.
These images can be sent in .jpg or .png format.
You must include in your order ALL the details of what you want in the order so that there are no misunderstandings in the meantime.
A maximum of two major revisions can be made during the draft phase of the order. From then on, only minor adjustments (within reason) can be made after this confirmation. Remember to always provide feedback when the first drafts are sent, as this is the time for changes to be made.
Color corrections can be made once the coloring phase has begun.
Abrupt changes to the character or theme will be subject to a fee, and the amount will depend on the complexity of these changes and will only be made after payment of this fee.
After the order is completed, minor changes, such as color adjustments, are permitted if the missing or inaccurate elements are my responsibility (for example: if I did not notice details provided in the order).
In the absence of client feedback, any changes to the final piece will be subject to a fee.
FINAL CONSIDERATIONS
I ask that you, the client, respect my drawing style. You can get an idea of what it's like from my gallery images. Even though your commission won't be identical to my previous drawings, the style will be very similar.
When publishing commissioned works, you must credit me.
You are responsible for saving all information, images, and other digital data that I provide.
I am not obligated to publish your project in any public space, and if published, I am not obligated to keep it there indefinitely. I have the right to delete or remove any public project, even if you paid for it, as you should have your own copy for personal use.
Any comments that are rude, inappropriate, inflammatory, and/or unconstructive may result in being blocked.
I do not accept requests for drawings that are: Furry, gore, violent, or explicitly NSFW.
My forte: female characters in general.
Credits to Nanolees for the TOS, which greatly inspired me.